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Quality management systems in Croatian institutes of public health AMV Hrgović, I Škarica Proceedings of MIC, 2015 | 1 | 2015 |
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Assessment of Customer Satisfaction with Public Health Services I Škarica MIC 2017-Management International Conference: Managing the Global Economy, 35-47, 2017 | | 2017 |
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EMPLOYEE ENGAGEMENT AND IMPROVEMENT AS IMPORTANT PRINCIPLES OF TQM IN PUBLIC HEALTH INSTITUTES AMV Hrgović, K Črnjar, I Škarica | | |