Irene Gil-Saura
Irene Gil-Saura
Professor of Marketing, University of Valencia, Spain
Verified email at uv.es - Homepage
Title
Cited by
Cited by
Year
Destination image: Towards a conceptual framework
MG Gallarza, IG Saura, HC Garcı́a
Annals of tourism research 29 (1), 56-78, 2002
23722002
Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
MG Gallarza, IG Saura
Tourism management 27 (3), 437-452, 2006
16202006
The value of value: Further excursions on the meaning and role of customer value
MG Gallarza, I Gil‐Saura, MB Holbrook
Journal of consumer behaviour 10 (4), 179-191, 2011
4192011
Logistics service quality: a new way to loyalty
IG Saura, DS Frances, GB Contri, MF Blasco
Industrial management & data systems, 2008
2382008
Relationships among customer orientation, service orientation and job satisfaction in financial services
IG Saura, GB Contri, AC Taulet, BM Velazquez
International journal of service industry management, 2005
1882005
The value of B2B relationships
I Gil‐Saura, M Frasquet‐Deltoro, A Cervera‐Taulet
Industrial Management & Data Systems, 2009
1782009
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
I Gil, G Berenguer, A Cervera
Industrial marketing management 37 (8), 921-939, 2008
1732008
Shopping-centre selection modelling: a segmentation approach
M Frasquet, I Gil, A Molla
The international review of retail, distribution and consumer research 11 (1 …, 2001
1442001
Desarrollo de una escala multidimensional para medir el valor percibido de una experiencia de servicio
MG Gallarza, I Gil
Revista española de investigación de marketing 10 (2), 25-59, 2006
1312006
The concept of value and its dimensions: a tool for analysing tourism experiences
MG Gallarza, I Gil
Tourism Review, 2008
1292008
Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents
BM Velázquez, IG Saura, MER Molina
Journal of vacation marketing 17 (1), 65-81, 2011
1202011
Encuentro de servicio, valor percibido y satisfacción del cliente en la relación entre empresas
IG Saura, MS Pérez, GB Contrí, M González-Gallarda
Cuadernos de estudios empresariales, 47-72, 2005
1172005
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
M Šerić, I Gil-Saura, ME Ruiz-Molina
International Journal of Hospitality Management 39, 144-156, 2014
1082014
Measuring the antecedents of e-loyalty and the effect of switching costs on website
M Fuentes-Blasco, IG Saura, G Berenguer-Contri, B Moliner-Velazquez
The Service Industries Journal 30 (11), 1837-1852, 2010
1062010
Perceived value, customer attitude and loyalty in retailing
ME Ruiz-Molina, I Gil-Saura
Journal of Retail & Leisure Property 7 (4), 305-314, 2008
1022008
The quality‐value‐satisfaction‐loyalty chain: relationships and impacts
MG Gallarza, IG Saura, FA Moreno
Tourism Review, 2013
922013
La importancia de la performance y las expectativas en la formación de la satisfacción del consumidor
BM Velázquez, GB Contrí, IG Saura
Investigaciones Europeas de Dirección y Economía de la empresa 7 (3), 155-172, 2001
842001
La investigación en valor percibido desde el marketing
IG Saura, MG Gallarza
Innovar. Revista de Ciencias Administrativas y Sociales 18 (31), 9-17, 2008
752008
The value of volunteering in special events: A longitudinal study
MG Gallarza, F Arteaga, I Gil-Saura
Annals of Tourism Research 40, 105-131, 2013
672013
Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant
BM Velázquez, MF Blasco, IG Saura, GB Contrí
Journal of Services Marketing, 2010
672010
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