Irene Gil-Saura
Irene Gil-Saura
Professor of Marketing, University of Valencia, Spain
Verified email at uv.es - Homepage
TitleCited byYear
Destination image: Towards a conceptual framework
MG Gallarza, IG Saura, HC Garcı́a
Annals of tourism research 29 (1), 56-78, 2002
22482002
Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
MG Gallarza, IG Saura
Tourism management 27 (3), 437-452, 2006
14282006
The value of value: Further excursions on the meaning and role of customer value
MG Gallarza, I Gil‐Saura, MB Holbrook
Journal of consumer behaviour 10 (4), 179-191, 2011
3652011
Logistics service quality: a new way to loyalty
I Gil Saura, D Servera Frances, G Berenguer Contri, M Fuentes Blasco
Industrial management & data systems 108 (5), 650-668, 2008
1992008
Relationships among customer orientation, service orientation and job satisfaction in financial services
I Gil Saura, G Berenguer Contrí, A Cervera Taulet, B Moliner Velázquez
International journal of service industry management 16 (5), 497-525, 2005
1762005
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
I Gil, G Berenguer, A Cervera
Industrial marketing management 37 (8), 921-939, 2008
1602008
The value of B2B relationships
I Gil-Saura, M Frasquet-Deltoro, A Cervera-Taulet
Industrial Management & Data Systems 109 (5), 593-609, 2009
1522009
Shopping-centre selection modelling: a segmentation approach
M Frasquet, I Gil, A Molla
The international review of retail, distribution and consumer research 11 (1 …, 2001
1352001
Desarrollo de una escala multidimensional para medir el valor percibido de una experiencia de servicio
MG Gallarza, I Gil
Revista española de investigación de marketing 10 (2), 25-59, 2006
1172006
The concept of value and its dimensions: a tool for analysing tourism experiences
MG Gallarza, I Gil
Tourism Review 63 (3), 4-20, 2008
1122008
Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents
BM Velázquez, IG Saura, MER Molina
Journal of vacation marketing 17 (1), 65-81, 2011
1072011
Encuentro de servicio, valor percibido y satisfacción del cliente en la relación entre empresas
IG Saura, MS Pérez, GB Contrí, M González-Gallarda
Cuadernos de Estudios Empresariales, 47-72, 2006
972006
Measuring the antecedents of e-loyalty and the effect of switching costs on website
M Fuentes-Blasco, IG Saura, G Berenguer-Contrí, B Moliner-Velázquez
The Service Industries Journal 30 (11), 1837-1852, 2010
942010
Perceived value, customer attitude and loyalty in retailing
ME Ruiz-Molina, I Gil-Saura
Journal of Retail & Leisure Property 7 (4), 305-314, 2008
932008
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
M Šerić, I Gil-Saura, ME Ruiz-Molina
International Journal of Hospitality Management 39, 144-156, 2014
782014
The quality-value-satisfaction-loyalty chain: relationships and impacts
MG Gallarza, I Gil Saura, F Arteaga Moreno
Tourism Review 68 (1), 3-20, 2013
722013
La importancia de la performance y las expectativas en la formación de la satisfacción del consumidor
BM Velázquez, GB Contrí, IG Saura
Investigaciones Europeas de Dirección y Economía de la empresa 7 (3), 155-172, 2001
702001
La investigación en valor percibido desde el marketing
IG Saura, MG Gallarza
Innovar. Revista de Ciencias Administrativas y Sociales 18 (31), 9-17, 2008
642008
Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant
B Moliner Velázquez, M Fuentes Blasco, I Gil Saura, G Berenguer Contrí
Journal of Services Marketing 24 (7), 532-545, 2010
622010
ICT, IMC, and brand equity in high-quality hotels of Dalmatia: An analysis from guest perceptions
M Šerić, I Gil-Saura
Journal of Hospitality Marketing & Management 21 (8), 821-851, 2012
602012
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Articles 1–20