Irene Gil-Saura
Irene Gil-Saura
Professor of Marketing, University of Valencia, Spain
Verified email at uv.es - Homepage
TitleCited byYear
Destination image: Towards a conceptual framework
MG Gallarza, IG Saura, HC Garcı́a
Annals of tourism research 29 (1), 56-78, 2002
22782002
Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
MG Gallarza, IG Saura
Tourism management 27 (3), 437-452, 2006
14992006
The value of value: Further excursions on the meaning and role of customer value
MG Gallarza, I Gil‐Saura, MB Holbrook
Journal of consumer behaviour 10 (4), 179-191, 2011
3722011
Logistics service quality: a new way to loyalty
IG Saura, DS Frances, GB Contri, MF Blasco
Industrial management & data systems, 2008
2122008
Relationships among customer orientation, service orientation and job satisfaction in financial services
IG Saura, GB Contrí, AC Taulet, BM Velázquez
International journal of service industry management, 2005
1762005
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
I Gil, G Berenguer, A Cervera
Industrial marketing management 37 (8), 921-939, 2008
1682008
The value of B2B relationships
I Gil‐Saura, M Frasquet‐Deltoro, A Cervera‐Taulet
Industrial Management & Data Systems, 2009
1632009
Shopping-centre selection modelling: a segmentation approach
M Frasquet, I Gil, A Molla
The international review of retail, distribution and consumer research 11 (1 …, 2001
1372001
Desarrollo de una escala multidimensional para medir el valor percibido de una experiencia de servicio
MG Gallarza, I Gil
Revista española de investigación de marketing 10 (2), 25-59, 2006
1232006
The concept of value and its dimensions: a tool for analysing tourism experiences
MG Gallarza, I Gil
Tourism Review, 2008
1182008
Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents
BM Velázquez, IG Saura, MER Molina
Journal of vacation marketing 17 (1), 65-81, 2011
1122011
Encuentro de servicio, valor percibido y satisfacción del cliente en la relación entre empresas
IG Saura, MS Pérez, GB Contrí, M González-Gallarda
Cuadernos de Estudios Empresariales, 47-72, 2005
1042005
Measuring the antecedents of e-loyalty and the effect of switching costs on website
M Fuentes-Blasco, IG Saura, G Berenguer-Contrí, B Moliner-Velázquez
The Service Industries Journal 30 (11), 1837-1852, 2010
982010
Perceived value, customer attitude and loyalty in retailing
ME Ruiz-Molina, I Gil-Saura
Journal of Retail & Leisure Property 7 (4), 305-314, 2008
982008
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
M Šerić, I Gil-Saura, ME Ruiz-Molina
International Journal of Hospitality Management 39, 144-156, 2014
862014
The quality‐value‐satisfaction‐loyalty chain: relationships and impacts
MG Gallarza, IG Saura, FA Moreno
Tourism Review, 2013
822013
La importancia de la performance y las expectativas en la formación de la satisfacción del consumidor
BM Velázquez, GB Contrí, IG Saura
Investigaciones Europeas de Dirección y Economía de la empresa 7 (3), 155-172, 2001
712001
La investigación en valor percibido desde el marketing
IG Saura, MG Gallarza
Innovar. Revista de Ciencias Administrativas y Sociales 18 (31), 9-17, 2008
642008
ICT, IMC, and brand equity in high-quality hotels of Dalmatia: An analysis from guest perceptions
M Šerić, I Gil-Saura
Journal of Hospitality Marketing & Management 21 (8), 821-851, 2012
632012
Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant
BM Velázquez, MF Blasco, IG Saura, GB Contrí
Journal of Services Marketing, 2010
622010
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