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James C Spohrer
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Cited by
Year
Fundamentals of service science
PP Maglio, J Spohrer
Journal of the academy of marketing science 36, 18-20, 2008
20772008
Steps toward a science of service systems
J Spohrer, PP Maglio, J Bailey, D Gruhl
Computer 40 (1), 71-77, 2007
19232007
A research manifesto for services science
H Chesbrough, J Spohrer
Communications of the ACM 49 (7), 35-40, 2006
15852006
The emergence of service science: Toward systematic service innovations to accelerate co‐creation of value
J Spohrer, PP Maglio
Production and operations management 17 (3), 238-246, 2008
11932008
The service system is the basic abstraction of service science
PP Maglio, SL Vargo, N Caswell, J Spohrer
Information Systems and e-business Management 7, 395-406, 2009
11892009
Service systems, service scientists, SSME, and innovation
PP Maglio, S Srinivasan, JT Kreulen, J Spohrer
Communications of the ACM 49 (7), 81-85, 2006
7872006
KidSim: Programming agents without a programming language
DC Smith, A Cypher, J Spohrer
Communications of the ACM 37 (7), 54-67, 1994
7181994
Handbook of service science, Volume II
PP Maglio, CA Kieliszewski, JC Spohrer, K Lyons, L Patrício, Y Sawatani
Springer International Publishing, 2019
711*2019
Learner-centered education
DA Norman, JC Spohrer
Communications of the ACM 39 (4), 24-27, 1996
6221996
The service system is the basic abstraction of service science
J Spohrer, SL Vargo, N Caswell, PP Maglio
Proceedings of the 41st annual hawaii international conference on system …, 2008
6132008
Novice mistakes: Are the folk wisdoms correct?
JC Spohrer, E Soloway
Communications of the ACM 29 (7), 624-632, 1986
4841986
Studying the novice programmer
E Soloway, JC Spohrer
Psychology Press, 2013
4552013
A service science perspective on business model innovation
PP Maglio, J Spohrer
Industrial Marketing Management 42 (5), 665-670, 2013
4482013
Twenty things to do with a computer
S Papert, C Solomon
Studying the novice programmer, 3-27, 2013
3992013
Storytelling about places: Tourism marketing in the digital age
C Bassano, S Barile, P Piciocchi, JC Spohrer, F Iandolo, R Fisk
Cities 87, 10-20, 2019
3932019
Digital innovation and strategic transformation
H Demirkan, JC Spohrer, JJ Welser
It Professional 18 (6), 14-18, 2016
3752016
Systems, networks, and ecosystems in service research
S Barile, R Lusch, J Reynoso, M Saviano, J Spohrer
Journal of Service Management 27 (4), 652-674, 2016
3652016
Service and science
JC Spohrer, H Demirkan, V Krishna
The Science of Service Systems, 325-358, 2011
365*2011
Service science, management, engineering, and design (SSMED): An emerging discipline-outline & references
J Spohrer, SK Kwan
International Journal of Information Systems in the Service Sector (IJISSS …, 2009
3302009
System and method for enhancing a user interface with a computer based training tool
A James, CA Abbott, MA Arent, GJ Czora, JM Laffey, WW Luciw, ML Miller, ...
US Patent 5,864,844, 1999
3181999
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