Džemal Kulašin
Džemal Kulašin
University of Travnik
Potvrđena adresa e-pošte na fmpe.edu.ba - Početna stranica
NaslovCitiranoGodina
Review of the SERVQUAL concept
D Kulašin, J Fortuny-Santos
The 4th Research/expert Conference with International Participation, In …, 2005
162005
Konstrukcija HEDUQUAL instrumenta za mjerenje glavnih faktora usluge visokog obrazovanja u B&H, 7. Naučno-stručni skup sa međunarodnim učešćem”
D Kulašin, S Klarić
KVALITET, 821-828, 2011
52011
Analiza metoda mjerenja zadovoljstva kupca prema standardu ISO 9000: 2000, sa akcentom na usluge, 3. Naučno-stručni skup sa međunarodnim učešćem „Kvalitet 2003 “, Zenica, 2003
D Kulašin, S Brdarević
5
Prilog razvoju metode mjerenja zadovoljstva kupca usluge prema ISO 9001: 2000
D Kulašin, S Brdarević
Dž. Kulašin, 2004
22004
Dimensions of service offer, as an assumption of building long term relations with the customers of telecommunication services
N Huseinspahić, D Kulašin, S Bahtić
EMC REVIEW-ČASOPIS ZA EKONOMIJU 16 (2), 2019
2019
Estimates on electronic commerce development in Bosnia and Herzegovina
F Unkić, D Kulašin
International Journal of Sales, Retailing and Marketing 8 (1), 25-34, 2019
2019
CSR Testing in Bosnia and Herzegovina—Empirical Study
D Kulašin, N Huseinspahić, D Goran
China-USA Business Review 17 (9), 467-473, 2018
2018
Primjenjivost e-udžbenika u nastavi: Studij slučaja na prostoru SBK
D Kulašin, M Debeljak
10. Naučno-stručni skup sa međunarodnim učešćem "Kvalitet 2017", Neum, 295-300, 2017
2017
Kriptografija u funkciji informacijske sigurnosti
D Kulašin, H Salkić
8. Naučno-stručni skup sa međunarodnim učešćem "Kvalitet 2013", Neum, 575-580, 2013
2013
Customer satisfaction in hospitality industry: Concept and measurement
S Marković, S Raspor, D Kulašin
Univerzitetska hronika-časopis Univerziteta u Travniku 2 (2), 141, 2010
2010
Service quality measurement: The area of (dis)agreement
D Kulasin, S Klaric
TMT, 2006
2006
Using the SERVQUAL for the customer satisfaction measurement process in Technical high school Bugojno
D Kulašin, J Horvat
8th International Research/Expert Conference: TRENDS IN THE DEVELOPMENT OF …, 2004
2004
ISO 9000: 2000 as a chance to increase machine efficiency with TPM in a CIM environment
J Fortuny-Santos, D Kulasin
2003
Measuring Computer Attitudes as One Dimension of Life Quality
J Horvat, M Mikrut, D Kulašin
3rd Research/expert Conference with International Participation, 2003
2003
Findings according the WAS measurement instrument in region of East Croatia
J Horvat, M Mikrut, D Kulašin
7th International Research/Expert Conference Trends in the Development of …, 2003
2003
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