| "How advertiser-friendly is my video?": YouTuber's Socioeconomic Interactions with Algorithmic Content Moderation R Ma, Y Kou Proceedings of the ACM on Human-Computer Interaction 5 (CSCW2), 1-25, 2021 | 49 | 2021 |
| "I'm not sure what difference is between their content and mine, other than the person itself": A Study of Fairness Perception of Content Moderation on YouTube R Ma, Y Kou Proceedings of the ACM on Human-Computer Interaction (CSCW’2022), 2022 | 21 | 2022 |
| "I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms": Bureaucracy of Creator Moderation on YouTube R Ma, Y Kou Companion Publication of the 2022 Conference on Computer Supported …, 2022 | 13 | 2022 |
| “Defaulting to boilerplate answers, they didn’t engage in a genuine conversation”: Dimensions of Transparency Design in Creator Moderation R Ma, Y Kou Proceedings of the ACM on Human-Computer Interaction (CSCW’2023) 7, 26, 2023 | 8 | 2023 |
| Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games R Ma, Y Li, Y Kou Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems …, 2023 | 6 | 2023 |
| Esports Governance: An Analysis of Rule Enforcement in League of Legends R Ma, X Gui, Y Kou Proceedings of the ACM on Human-Computer Interaction (CSCW’2022), 2022 | 6 | 2022 |
| User Experience of Symptom Checkers: A Systematic Review Y You, R Ma, X Gui Proceedings of American Medical Informatics Association 2022 Annual …, 2022 | 3 | 2022 |
| Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management R Ma, X Gui, Y Kou Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems …, 2023 | 2 | 2023 |
| Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. Wade Q SONG, R MA, Y KOU, X GUI Proceedings of the ACM on Human-Computer Interaction (CSCW’2024), 2024 | 1 | 2024 |
| Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation Y Kou, R Ma, Z Zhang, Y Zhou, X Gui Proceedings of the CHI Conference on Human Factors in Computing Systems, 1-18, 2024 | 1 | 2024 |
| How Do Users Experience Moderation?: A Systematic Literature Review R Ma, Y You, YK Xinning Gui Proceedings of the ACM on Human-Computer Interaction (CSCW’2023), 2023 | 1 | 2023 |
| Conceptualizing and Improving Creator Moderation Design with Platform Stakeholders R Ma Companion Publication of the 2023 Conference on Computer Supported …, 2023 | | 2023 |
| Multi-Stakeholder Privacy and Safety on Content Creation Platforms Y Li, Y Kou, R Ma, Y Wu, G Freeman, B Semaan Companion Publication of the 2023 ACM Designing Interactive Systems …, 2023 | | 2023 |
| Conceptualizing and Rethinking the Design of Cross-platform Creator Moderation R Ma Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing …, 2023 | | 2023 |
Yubo KouAssistant Professor, Pennsylvania State UniversityVerified email at psu.edu
