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Ines Dužević
Ines Dužević
Associate professor, University of Zagreb, Faculty of Economics & Business
Verified email at efzg.unizg.hr - Homepage
Title
Cited by
Cited by
Year
Upravljanje kvalitetom
T Lazibat, T Baković, I Dužević, M Damić, M Jurčević, L Buntić
2372023
How perceived service quality influences students' satisfaction? Teachers' and students' perspectives
T Lazibat, T Baković, I Dužević
Total Quality Management & Business Excellence 25 (7-8), 923-934, 2014
772014
Radical innovation culture in Croatian manufacturing industry
T Baković, T Lazibat, I Sutić
Journal of Enterprising Communities: People and Places in the Global Economy …, 2013
492013
Student and faculty perceptions of service quality: the moderating role of the institutional aspects
I Dužević, A Čeh Časni
Higher education 70, 567-584, 2015
402015
An extended framework for analysing higher education performance
I Dužević, J Mikulić, T Baković
Total Quality Management & Business Excellence 29 (5-6), 599-617, 2018
332018
Integrirani sustavi upravljanja
T Baković, I Dužević
312014
Exploring drivers of student satisfaction and dissatisfaction: an assessment of impact-asymmetry and impact-range
J Mikulić, I Dužević, T Baković
Total Quality Management & Business Excellence 26 (11-12), 1213-1225, 2015
282015
A conceptual framework for analysing the impact of influences on student engagement and learning
I Dužević
Tertiary Education and Management 21 (1), 66-79, 2015
242015
Customer satisfaction and loyalty factors of Mobile Commerce among young retail customers in Croatia
I Dužević, M Delić, B Knežević
Theory and Applications in the Knowledge Economy-TAKE 2016, 399-412, 2016
232016
Students’ perception of the higher education service quality
I Dužević, A Čeh Časni, T Lazibat
Croatian Journal of Education 17 (4), 37-67, 2015
202015
Digitalna transformacija i trgovina
S Franc, I Dužević
172020
Implementacija sustava upravljanja kvalitetom na različitim razinama zdravstvene djelatnosti
S Žabica, T Lazibat, I Dužević
Poslovna izvrsnost 8 (1), 9-23, 2014
152014
Međunarodno poslovanje
T Lazibat, T Baković, I Štulec, M Damić, I Dužević, L Buntić
142020
Factors influencing customer loyalty towards mobile commerce: The case of young retail customers in Croatia
M Delić, B Knežević, I Dužević
Journal of Economic & Management Perspectives 11 (1), 314-325, 2017
132017
ISO 26000 SR–društvena odgovornost
T Lazibat, J Samardžija, I Sutić
10. Hrvatska konferencija o kvaliteti i 1. znanstveni skup Hrvatskog društva …, 2010
102010
Perceived service quality at private and public higher education institutions
I Dužević, M Delić, B Knežević
Journal of System and Management Sciences 7 (1), 57-65, 2017
62017
Strategic management process and enhancement of quality in higher education
I Sutić, M Jurčević
Poslovna izvrsnost 6 (1), 161-161, 2012
62012
Artificial intelligence in business models as a tool for managing digital risks in international markets
L Buntić, M Damić, I Dužević
SHS Web of Conferences 92, 03005, 2021
42021
Student satisfaction vs student achievements–should quality management system in higher education aim at student satisfaction or student achievements?
I Dužević
Business Excellence 14 (2), 51-67, 2020
42020
Stimulating teaching and learning innovations to enhance higher education quality
I Dužević, T Baković, M Delić
Poslovna izvrsnost 13 (1), 13-31, 2019
42019
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