Ines Dužević
Ines Dužević
Assistant professor, University of Zagreb, Faculty of Economics & Business
Verified email at net.efzg.hr - Homepage
Title
Cited by
Cited by
Year
How perceived service quality influences students' satisfaction? Teachers' and students' perspectives
T Lazibat, T Baković, I Dužević
Total Quality Management & Business Excellence 25 (7-8), 923-934, 2014
442014
Radical innovation culture in Croatian manufacturing industry
T Bakovic, T Lazibat, I Sutic
Journal of Enterprising Communities: People and Places in the Global Economy …, 2013
312013
Student and faculty perceptions of service quality: the moderating role of the institutional aspects
I Dužević, AČ Časni
Higher education 70 (3), 567-584, 2015
232015
Exploring drivers of student satisfaction and dissatisfaction: an assessment of impact-asymmetry and impact-range
J Mikulić, I Dužević, T Baković
Total Quality Management & Business Excellence 26 (11-12), 1213-1225, 2015
182015
Customer satisfaction and loyalty factors of Mobile Commerce among young retail customers in Croatia
I Dužević, M Delić, B Knežević
Gestão e Sociedade 10 (27), 1476-1476, 2016
132016
Integrirani sustavi upravljanja
T Baković, I Dužević
Ekonomski fakultet, 2014
132014
An extended framework for analysing higher education performance
I Dužević, J Mikulić, T Baković
Total Quality Management & Business Excellence 29 (5-6), 599-617, 2018
122018
A conceptual framework for analysing the impact of influences on student engagement and learning
I Dužević
Tertiary Education and Management 21 (1), 66-79, 2015
112015
Implementacija sustava upravljanja kvalitetom na različitim razinama zdravstvene djelatnosti
S Žabica, T Lazibat, I Dužević
Poslovna izvrsnost: znanstveni časopis za promicanje kulture kvalitete i …, 2014
112014
Strategic management process and enhancement of quality in higher education
I Sutić, M Jurčević
Poslovna izvrsnost: znanstveni časopis za promicanje kulture kvalitete i …, 2012
102012
Students’ perception of the higher education service quality
I Dužević, A Čeh Časni, T Lazibat
Croatian Journal of Education 17 (4), 37, 2015
92015
Ekonomski i tehnološki aspekti modne industrije
D Ujević, N Knego, T Lazibat
Ekonomski fakultet, 2013
62013
Factors Influencing Customer Loyalty towards Mobile Commerce: The Case of Young Retail Customers in Croatia.
M Delić, B Knežević, I Dužević
International Journal of Economic Perspectives 11 (1), 2017
52017
The impact of company characteristics on derivatives usage: survey study of Large Croatian companies
I Štulec, T Baković, I Dužević
Mediterranean Journal of Social Sciences 4 (10), 59, 2013
32013
Stimulating teaching and learning innovations to enhance higher education quality
I Dužević, T Baković, M Delić
Business Excellence 12 (3), 13-31, 2018
22018
Exploring the possibilities for quality improvement: an internal customer perspective
I Dužević, T Baković, I Štulec
Mediterranean Journal of Social Sciences 5 (13), 29, 2014
22014
Application of Focus Group Interviews for Business Curriculum Development in Higher Education
I Dužević, H Miloloža, M Delić
Mediterranean Journal of Social Sciences 5 (13), 229-229, 2014
22014
Examining Individual and Institutional Influences on Students’ Engagement
I Dužević, T Lazibat, M Delić
3rd International Conference on Education and Management Innovation, 2014
22014
Corporate Social Responsibility-Analysis of the leading food retailers in Croatia
I Sutić, T Lazibat, T Baković
PROMJENE U TRGOVINI NA MALO U HRVATSKOJ, 2012
22012
Application of the quality management tools in the textile industry
T Lazibat, I Sutić, M Jurčević
21st International DAAAM Symposium, 2010
22010
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