| Anxious or angry? Effects of discrete emotions on the perceived helpfulness of online reviews D Yin, SD Bond, H Zhang MIS Quarterly 38 (2), 539-560, 2014 | 1007 | 2014 |
| When do consumers value positive vs. negative reviews? An empirical investigation of confirmation bias in online word of mouth D Yin, S Mitra, H Zhang Information Systems Research 27 (1), 131-144, 2016 | 464 | 2016 |
| Keep your cool or let it out: Nonlinear effects of expressed arousal on perceptions of consumer reviews D Yin, SD Bond, H Zhang Journal of Marketing Research 54 (3), 447-463, 2017 | 205 | 2017 |
| Can joy buy you money? The impact of the strength, duration, and phases of an entrepreneur’s peak displayed joy on funding performance L Jiang, D Yin, D Liu Academy of Management Journal 62 (6), 1848-1871, 2019 | 150 | 2019 |
| Business performance, business strategy, and information system strategic alignment: An empirical study on Chinese firms X Dong, Q Liu, D Yin Tsinghua science and Technology 13 (3), 348-354, 2008 | 123 | 2008 |
| Bots with feelings: Should AI agents express positive emotion in customer service? E Han, D Yin, H Zhang Information Systems Research 34 (3), 1296-1311, 2023 | 106 | 2023 |
| Anger in consumer reviews: Unhelpful but persuasive? D Yin, SD Bond, H Zhang MIS Quarterly 45 (3), 1059-1086, 2021 | 94 | 2021 |
| More than words in medical question-and-answer sites: A content-context congruence perspective CH Peng, D Yin, H Zhang Information Systems Research 31 (3), 913-928, 2020 | 93 | 2020 |
| Focus within or on others: The impact of reviewers' attentional focus on review helpfulness Z Lei, D Yin, H Zhang Information Systems Research 32 (3), 801-819, 2021 | 63 | 2021 |
| How and when review length and emotional intensity influence review helpfulness: Empirical evidence from Epinions.com CH Peng, D Yin, CP Wei, H Zhang International Conference on Information Systems, 2014 | 47 | 2014 |
| Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word‐of‐mouth Z Lei, D Yin, S Mitra, H Zhang Production and Operations Management 31 (6), 2393-2411, 2022 | 38 | 2022 |
| Mechanisms of negativity bias: An empirical exploration of app reviews in Apple’s app store D Yin, S Mitra, H Zhang International Conference on Information Systems, 2012 | 22 | 2012 |
| Decide now or later: Making sense of incoherence across online reviews D Yin, T de Vreede, L M. Steele, GJ de Vreede Information Systems Research 34 (3), 1211-1227, 2023 | 18 | 2023 |
| The more enthusiastic, the better? Unveiling a negative pathway from entrepreneurs’ displayed enthusiasm to funders’ funding intentions L Jiang, D Yin, D Liu, R Johnson Entrepreneurship Theory and Practice 47 (4), 1356–1388, 2023 | 17 | 2023 |
| Dreading and ranting: The distinct effects of anxiety and anger in online seller reviews D Yin, S Bond, H Zhang International Conference on Information Systems, 2011 | 15 | 2011 |
| Are bad reviews always stronger than good? Asymmetric negativity bias in the formation of online consumer trust D Yin, SD Bond, H Zhang International Conference on Information Systems, 2010 | 14 | 2010 |
| Positive or negative reviews? Consumers’ selective exposure in seeking and evaluating online reviews Z Lei, D Yin, H Zhang Journal of the Association for Information Systems 24 (4), 1162-1183, 2023 | 10 | 2023 |
| Online word-of-mouth W Jabr, B Liu, D Yin, H Zhang MIS Quarterly Research Curations, 2020 | 8 | 2020 |
| Deliberative or automatic: Disentangling the dual processes behind the persuasive power of online word-of-mouth Z Lei, D Yin, H Zhang MIS Quarterly, 2025 | | 2025 |
Han ZhangSteven A. Denning Professor of Technology & Management, Georgia Institute of TechnologyVerified email at scheller.gatech.edu
